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SEDC’S New Atlanta-Based Cybersecurity Operations Center to Provide Managed Security Services to Safeguard US Electric Grid

SEDC’S New Atlanta-Based Cybersecurity Operations Center to Provide Managed Security Services to Safeguard US Electric Grid
June 22
12:15 2017

SEDC announced on June 19th that it now offers comprehensive managed security services (MSS) to utilities through its Atlanta-based cybersecurity operations center (SOC). The SEDC MSS provides utilities access to a staff of cybersecurity professionals, 24/7 monitoring of engineering and operations, accounting and billing, and internet.

In 2016, SEDC completed pilot projects with utilities of varied size, scope, network, and engineering asset architectures. Today, the SEDC SOC still provides services to these members and now extends enrollment to the more than 500 distribution utilities served by the SEDC family of companies, including: SEDC, Futura Systems, and ATS and Arista Information Systems.

Greg Gray, SEDC’s vice president of technical services, comments:

“With the energy sector a common target of cyberattacks and utilities managing increasing volumes of sensitive customer payment and usage data, SEDC has invested significantly in R&D to innovate effective utility-centric approaches to security.”

SEDC MSS administers security information and event management (SIEM), behavioral monitoring to identify suspicious behavior, intrusion detection, as well as a discovery and vulnerability assessment of the entire utility network. The SEDC MSS protocols for responding to triggering events are claimed by the company to exceed the industry standard approach of sending automated emails. Additionally, for utilities of all sizes, SEDC phones the utility directly to provide live guidance, answers and active engagement to help the utility address the situation. Since the launch of the service, more than 80 utility participants have enrolled in SEDC MSS cyber programs.

Michael Martin, Amicalola EMC’s IT Manager and a pilot participant said:

 “SEDC’s managed security services enable us to access a higher level of IT security than we otherwise might be able to achieve. They’ve put us on the road to compliance with PCI standards and are monitoring and updating all our assets every minute of the night and day.”

Image from Pixabay 

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